Privacy Policy
This Privacy Policy sets out how Just Casino (“we”, “us”, or “our”) collects, uses, stores, and discloses your personal information when you access and use our website and online casino services (“Services”). We are committed to ensuring the privacy and protection of personal data in accordance with applicable laws and regulations in Australia.
1. Collection of Personal Information
We collect personal information that is necessary for providing our services, fulfilling legal obligations, and protecting our legitimate interests. The types of information we may collect include, but are not limited to: identification data (such as name, date of birth, and nationality), contact details (such as residential address, email address, and telephone number), account registration details (including username and password), financial and transactional information (such as bank account details, payment methods, and transaction records), device and technical data (including IP address, browser type, and operating system), and usage data related to your interactions with our website and services.
2. Methods of Data Collection
We collect personal information directly from you when you register an account, use our services, communicate with us, or participate in promotions. We may also collect data automatically through cookies and similar technologies when you access our website. In certain circumstances, we may receive information from third-party service providers, identity verification partners, and payment processors in accordance with applicable laws.
3. Use of Personal Information
We use your personal information for the following purposes: to create and manage your account, to process transactions and facilitate payments, to verify your identity and comply with legal and regulatory obligations (including anti-money laundering and responsible gambling requirements), to communicate with you regarding your account or services, to administer promotions and loyalty programs, to detect and prevent fraud or other prohibited activities, to improve our website and services, and to perform analytics and reporting. We may also use your information to provide you with information about our services, subject to your communication preferences and applicable laws.
4. Disclosure of Personal Information
We may disclose your personal information to third parties only where necessary and in accordance with applicable law. These third parties may include payment service providers, identity verification and fraud prevention agencies, regulatory authorities, law enforcement agencies, and professional advisors. Where required, we may also transfer your data to service providers that support our operations, including IT, hosting, and analytics providers. We ensure that any third parties to whom we disclose personal information are subject to appropriate data protection obligations.
5. International Transfers
Your personal information may be transferred, stored, or processed outside of Australia, including in countries that may not offer the same level of data protection as Australia. In such cases, we take reasonable steps to ensure that your data is protected in accordance with this Privacy Policy and applicable laws, including through the use of contractual safeguards or other approved mechanisms.
6. Security Measures
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. While we strive to protect your data, no method of transmission or storage is completely secure and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal and regulatory obligations, and to resolve disputes. Once your personal data is no longer required, we will take reasonable steps to securely delete or anonymize it in accordance with applicable laws and our data retention policy.
8. Your Rights
You have certain rights under Australian privacy laws in relation to your personal information. These may include the right to access, correct, or update your personal information; the right to request deletion of your data (subject to legal requirements); the right to restrict or object to certain processing activities; and the right to withdraw consent where processing is based on consent. To exercise your rights, please contact us using the details provided below. We may require verification of your identity before fulfilling your request.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your user experience, analyze website usage, and deliver personalized content. You may manage your cookie preferences through your browser settings; however, disabling certain cookies may affect the functionality of our website. For more information, refer to our Cookie Policy.
10. Third-Party Links
Our website may contain links to third-party websites or services that are not operated or controlled by Just Casino. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of any third-party services you access through our website.
11. Children’s Privacy
Our services are intended for persons aged 18 years and older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that personal data of a minor has been collected, we will take appropriate steps to remove such information and, where necessary, block access to our services.
12. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or for other operational reasons. Any changes will be effective upon posting the updated policy on our website. We encourage you to review this page periodically to stay informed about our data protection practices.
13. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact our Data Protection Officer at [email protected] or through the contact form available on our website. We will address your inquiry as promptly as possible in accordance with applicable laws.
14. Governing Law
This Privacy Policy is governed by the laws of Australia. Any disputes arising from or related to this policy shall be subject to the exclusive jurisdiction of the competent courts in Australia.